Hi Boopersangel,
I can't add anything practical about treatments, because my son hasn't done a lot, although I do know that IVIG is very variable in results and duration. Really I just wanted to say that it does get easier honestly!
My son was diagnosed about the same age as yours, and spent most of the last 6 years with a count under 15, fortunately with few bleeding problems. He's led a pretty much normal life, still does sports, rides a bike, goes to school..... Kids seem to get fewer symptoms as time goes on for some reason. Its not the end of the world, even if the low counts do persist - and there is still a really good chance that your son will get better quite quickly. You learn to panic less, and you will both learn to live with it. It can become a small part of your life rather than something you think about all the time. The things I would recommend you seem to be doing already - learn all you can about it so that you can make informed decisions, let your son take control where possible, concentrate on symptoms not numbers, try not to obsess, and let your son have as normal a life as is feasible.
And there is definitely hope, even after a long time - he hasn't had a blood test to check it out, but my son finally seems to have improved a lot in recent months
Good luck, Ali