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Question for Jeff

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7 months 2 weeks ago #73534 by CindyL
Question for Jeff was created by CindyL
Hi Jeff.  I just clicked on the image icon and a whole bunch of words came that in a strange language!  I'm kind of thinking it may have to do with directions on how to post a picture.  Is there any way it can be translated into English?
Thanks in advance!

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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7 months 2 weeks ago #73535 by Jeff
Replied by Jeff on topic Question for Jeff
Cindy, What image icon are you referring to? Thanks, Jeff

Jeff Cooper, PDSA website guy

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7 months 2 weeks ago - 7 months 2 weeks ago #73537 by CindyL
Replied by CindyL on topic Question for Jeff
When I bring up the reply box, there are some icons just above it.  For example, an undo icon, find, select all, spell check.  In the next box beside these is bold type, underscore and a few others.  On the bottom row, there is a link and unlink icon.  Then in the next box over is the image icon, smiley, confidential and a few others.
These are over the reply box, but not on the quick reply box.

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  • mrsb04
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  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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7 months 1 week ago - 7 months 1 week ago #73543 by mrsb04
Replied by mrsb04 on topic Question for Jeff
Jeff
I cannot access my messages at all. I get a 404 message 
 

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7 months 1 week ago #73549 by MelA
Replied by MelA on topic Question for Jeff
Me too Jeff - same as mrsb - get the 404 message. And had to click on a number of things before even getting to the message section.

I just clicked on the box that says "Go to Editor..." below since wasn't sure what it was and got the 404 message there too.
Isn't it fun to update things ;)

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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7 months 1 week ago #73550 by Jeff
Replied by Jeff on topic Question for Jeff
I think I fixed the PRIVATE MESSAGES component. To access it I went to my profile picture >selected the arrow to expand the menu >selected Private Messages >then selected the Messages tab.

Is there another way you get to your Private Messages? If so, I may need to fix that too.

Jeff Cooper, PDSA website guy
The following user(s) said Thank You: MelA

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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7 months 1 week ago #73551 by Jeff
Replied by Jeff on topic Question for Jeff
I asked my programmer to remove the "Go to Editor" button, since it is not working.

Jeff Cooper, PDSA website guy

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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7 months 1 week ago #73552 by Jeff
Replied by Jeff on topic Question for Jeff

When I bring up the reply box, there are some icons just above it.  For example, an undo icon, find, select all, spell check.  In the next box beside these is bold type, underscore and a few others.  On the bottom row, there is a link and unlink icon.  Then in the next box over is the image icon, smiley, confidential and a few others.
These are over the reply box, but not on the quick reply box
 

Cindy, that is just sample Latin text. It doesn't pertain to anything and isn't anything important.

Jeff Cooper, PDSA website guy
The following user(s) said Thank You: CindyL

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  • mrsb04
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  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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7 months 6 days ago - 7 months 6 days ago #73554 by mrsb04
Replied by mrsb04 on topic Question for Jeff
Jeff
Thank you I am now receiving messages . However when I looked back I'm pretty sure some previous messages are missing and only some of the ones I can see are dated .

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7 months 6 days ago #73555 by CindyL
Replied by CindyL on topic Question for Jeff
Thank you for looking into it, Jeff! 

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  • mrsb04
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  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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7 months 2 days ago #73563 by mrsb04
Replied by mrsb04 on topic Question for Jeff
Hi Jeff
How does one hyperlink a website address on this new system?

Thank you mrs b

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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7 months 2 days ago - 7 months 2 days ago #73564 by Jeff
Replied by Jeff on topic Question for Jeff
Does it work to just copy the website URL from the address bar and paste it into the box?
pdsa.org

Yes, it does work, but you have to use the "Editor" and not the "Quick Reply".

 

Jeff Cooper, PDSA website guy

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  • mrsb04
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  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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7 months 2 days ago - 7 months 2 days ago #73565 by mrsb04
The following user(s) said Thank You: swijung

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5 months 2 weeks ago #73617 by swijung
Replied by swijung on topic Question for Jeff
I also check this link. It is helpful!

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5 months 1 week ago #73618 by MelA
Replied by MelA on topic Question for Jeff
swijung Jeff is a great guy - very helpful and nice to boot :)   Any problems let him know.

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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1 week 5 days ago #73722 by CindyL
Replied by CindyL on topic Question for Jeff
HI, Jeff. Love the new look, it's rich looking.
Two things I noticed today, I can't mark all the posts that are old as read and on the main page, it has drbean's avatar instead of mine.
Nothing too major, just more curious as to how the avatar got switched. Hope you can fix it.
Thanks for all your hard work!

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1 week 5 days ago #73723 by CindyL
Replied by CindyL on topic Question for Jeff
Not sure what happened, but everything is back to normal!

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1 week 5 days ago #73724 by CindyL
Replied by CindyL on topic Question for Jeff
Nope, not fixed! Went back the way it was when I made my original post.

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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1 week 5 days ago #73725 by Jeff
Replied by Jeff on topic Question for Jeff
Cindy, Are you able to edit your profile and change your profile picture back to what you had before? I don't know what your profile picture was, so I can't do it for you.

Click on your profile image from any post in the discussion group or click on this link: pdsa.org/user-profile.html .
-Click on the "Manage Your Account" tab near the middle of the page.
-Under the "Edit" menu item that appears underneath, click on the "Update Your Profile" link.
-You may then add or change your profile image, contact information, password, forum signature, etc.
-Click on the "update" button at the bottom to save your changes.

Jeff Cooper, PDSA website guy

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1 week 4 days ago #73726 by CindyL
Replied by CindyL on topic Question for Jeff
Neither of those two suggestions worked. Your profile came up under my picture (right above this post and one a few posts back) and the same with the link you posted. Any other suggestions?

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1 week 4 days ago #73727 by CindyL
Replied by CindyL on topic Question for Jeff
Today I'm Margaret. I went to "My Profile" and all the information there is right. But when I clicked on edit, your information came up again.

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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1 week 4 days ago #73728 by Jeff
Replied by Jeff on topic Question for Jeff
Cindy,

Could you tell me the exact buttons/links you are clicking on so I can try to duplicate the problem? For example... "I click my profile thumbnail image in the Discussion Group Menu at the top, then the 'Manage Your Account' link, etc.

Thanks, Jeff

Jeff Cooper, PDSA website guy

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1 week 4 days ago #73729 by CindyL
Replied by CindyL on topic Question for Jeff
Not sure what happened, if you did something or it just needed time, but all seems to be working right now, so thanks!

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1 week 4 days ago #73730 by CindyL
Replied by CindyL on topic Question for Jeff
I did click my profile picture and it brought up your info. I couldn't even find the "manage your account" button. But like I said, all seems to be fine right now. If I have any more issues, I'll let you know.

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1 week 2 days ago #73736 by MelA
Replied by MelA on topic Question for Jeff
Sorry to butt in here Cindy/Jeff - but it won't let me send a message in this section, all I could put in was the subject :(

I was able to send a message to Margaret in a different thread but I could NOT edit it to make a sentence make more sense :(
This has just been since the new update

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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1 week 2 days ago #73737 by MelA
Replied by MelA on topic Question for Jeff
I couldn't edit my post to add:

I have checked the same "new" (no longer new as I have looked at it a number of times now) reply in the adults section and it still shows it not read - there is no where to click on "mark all read" -

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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1 week 1 day ago #73739 by CindyL
Replied by CindyL on topic Question for Jeff
Mel, don't take this the wrong way, but I'm glad you're having issues too! lol I was beginning to think I was alone with the issues. I too couldn't edit my reply when things started working properly again. Then it went back to the way it was when I first reported the problem to Jeff.
I forgot to look at make sure my profile picture was right today. I'm assuming it is as it's been working properly for the last couple of days.
I did have the "mark all as read", but it wouldn't work. I tried everything Jeff had suggested, but nothing worked. It just started working all of a sudden. Hopefully all the kinks will be worked out soon.

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  • mrsb04
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  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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1 week 1 day ago #73743 by mrsb04
Replied by mrsb04 on topic Question for Jeff
I'll jump in here too... I cannot edit anything...I click on Goto editor and get the response 404 error Component is missing

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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1 week 1 day ago #73744 by Jeff
Replied by Jeff on topic Question for Jeff
I've worked on this for a while, but can't figure it out, so I'll refer it to my colleague and see if he can fix it. Sorry for the issues.

- Jeff

Jeff Cooper, PDSA website guy
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1 week 12 hours ago #73746 by CindyL
Replied by CindyL on topic Question for Jeff
Thanks for your hard work, Jeff! It can't be easy maintaining a web site. Even when I'm complaining, I appreciate your work.
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